Warranty & repair

WARRANTY POLICY

At Studio Unhyde, we are committed to the highest quality and craftsmanship. That’s why we offer a warranty on all our products against material and manufacturing defects, so you can enjoy your purchase worry-free.

Warranty Period

Studio Unhyde offers a 2-year warranty from the date of purchase.

What is covered under warranty?

• Manufacturing defects and material faults.

• Technical malfunctions not caused by misuse.

What is not covered under warranty?

• Normal wear and tear from daily use.

• Damage caused by improper use, poor maintenance, or external factors such as moisture, heat, or falls.

• Changes in appearance due to prolonged use (such as slight discoloration).

How to make a warranty claim

If you wish to make a warranty claim, please contact us at info@studiounhyde.com with the following details:

1. Proof of purchase (invoice or order number).

2. Clear photos of the defect.

3. Brief description of the issue.

We will review your request and provide a suitable solution, such as repair, replacement, or refund.

Additional Conditions

• The warranty is non-transferable and applies only to the original purchaser.

• Any return shipping costs are the responsibility of the customer unless otherwise agreed.

our warranty&repair policy