Warranty & repair
WARRANTY POLICY
At Studio Unhyde, we are committed to the highest quality and craftsmanship. That’s why we offer a warranty on all our products against material and manufacturing defects, so you can enjoy your purchase worry-free.
Warranty Period
Studio Unhyde offers a 2-year warranty from the date of purchase.
What is covered under warranty?
• Manufacturing defects and material faults.
• Technical malfunctions not caused by misuse.
What is not covered under warranty?
• Normal wear and tear from daily use.
• Damage caused by improper use, poor maintenance, or external factors such as moisture, heat, or falls.
• Changes in appearance due to prolonged use (such as slight discoloration).
How to make a warranty claim
If you wish to make a warranty claim, please contact us at info@studiounhyde.com with the following details:
1. Proof of purchase (invoice or order number).
2. Clear photos of the defect.
3. Brief description of the issue.
We will review your request and provide a suitable solution, such as repair, replacement, or refund.
Additional Conditions
• The warranty is non-transferable and applies only to the original purchaser.
• Any return shipping costs are the responsibility of the customer unless otherwise agreed.
our warranty&repair policy